Cookies Policy

LightSpeed Broadband Cookies Policy

This cookie policy relates to the following website: lightspeed.co.uk

What are cookies?

Cookies are small text files containing a string of characters that can be placed on your browser, computer or mobile device (a “Device”) that uniquely identify your browser or Device.

What are cookies used for?

Cookies allow a site or services to know if your Device has visited that site or service before. Cookies can then be used to help understand how the site or service is being used, help you navigate between pages efficiently, help remember your preferences, and generally improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

What type of cookies does LightSpeed use?

There are generally four categories of cookies: “Strictly Necessary,” “Functionality,” “Tracking” and “Targeting & Advertising.” LightSpeed routinely uses all four categories of cookies on our website. You can find out more about each cookie category below.

  • Strictly Necessary Cookies

These cookies are essential to provide you with services available through our website and to enable you to use certain features of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart, or make use of e-billing services.

Without these cookies, we cannot provide you with certain services on our website.

Vendor

Cookie Domain

Cookie Name

Purpose

Duration for which cookie is stored

Squarespace

lightspeed.co.uk

Crumb

Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor.

Session

  • Functionality Cookies

These cookies are used to provide you with a more personalized experience on our website and to remember choices you make when you use our website.

For example, we may use functionality cookies to remember your language preferences or remember your login details.

Vendor

Cookie Domain

Cookie Name

Purpose

Duration for which cookie is stored

N/A

N/A

N/A

N/A

N/A

  • Analytical or Performance Cookies

These cookies are used to collect information to analyse the traffic to our website and how visitors are using our website. For example, these cookies may track things such as how long you spend on the website or the pages you visit which helps us to understand how we can improve our website site for you. The information collected through these analytical and performance cookies do not identify any individual visitor.

Vendor

Cookie Domain

Cookie Name

Purpose

Duration for which cookie is stored

Google Analytics

lightspeed.co.uk

_ga

_ga_#

_gid

These cookie names are associated with Google (Analytics). The data collected is used to provide reports on the performance of the LightSpeed website and how visitors interact with it – which helps us provide you with more relevant content and a better experience.

24 months

Squarespace

lightspeed.co.uk

ss_cvr

Identifies unique visitors and tracks a visitor’s sessions on a site.

24 months

Squarespace

lightspeed.co.uk

ss_cvt

Identifies unique visitors and tracks a visitor’s sessions on a site.

30 minutes

  • Targeting and Advertising Cookies

LightSpeed Broadband Limited, our advertising partners or other third party partners may use these types of cookies to deliver advertising that is relevant to your interests. These cookies can remember that your Device has visited a site or service, and may also be able to track your Device’s browsing activity on other sites or services other than LightSpeed. This information may be shared with organizations outside LightSpeed, such as advertisers and/or advertising networks to deliver the advertising, and to help measure the effectiveness of an advertising campaign, or other business partners for the purpose of providing aggregate usage statistics and aggregate testing for our services.

Vendor

Cookie Domain

Cookie Name

Purpose

Duration for which cookie is stored

Facebook

facebook.com

_fbp

This cookie name is associated with Facebook. It helps LightSpeed identify when you have responded to a LightSpeed advert on Facebook. This data is also used to assess the overall performance of our advertising campaigns.

3 months

How long will cookies stay on my Device?

The length of time a cookie will stay on your Device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your Device until you stop browsing. Persistent cookies stay on your Device until they expire or are deleted.

First and third party cookies

First-party cookies are cookies that belong to LightSpeed, third-party cookies are cookies that another party places on your Device through our services. Third-party cookies may be placed on your Device by someone providing a service for LightSpeed, for example to help us understand how our service is being used. Third-party cookies may also be placed on your Device by our business partners so that they can use them to advertise products and services to you elsewhere on the Internet. These third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third party cookies are likely to be analytical cookies or performance cookies or targeting cookies. The following third parties may use cookies, over which we have no control:

How to control cookies

If you would rather we do not use cookies when you visit us, please configure your specific browser settings to reject cookies.

For help locating cookies on your device, visit your browser’s documentation:

Note that if you set your browser to disable cookies, you may not be able to access certain parts of our services and other parts of our services may not work properly. You can find out more information cookie settings at third-party information sites, such as www.allaboutcookies.org

To opt-out of third-party cookies, please utilise the appropriate option(s) below:

To opt-out of ad targeting cookies set by Google and Doubleclick on our Site, click here: https://www.google.com/settings/u/0/ads?hl=en.

In order to control the collection of data for analytical purposes by Google Analytics, you may want to visit the following link: https://tools.google.com/dlpage/gaoptout

If you are on the web, you can visit the Digital Advertising Alliance’s consumer choice tool at optout.aboutads.info to opt-out of seeing interest-based advertising from Twitter in your current browser.

Contact Details

Our contact details are as follows:

If you have any queries about how we use cookies, contact us using the following details:

  • Email: hello@lightspeed.co.uk

  • Address: Fulney Hall, Holbeach Road, Spalding, Lincolnshire PE12 6ER

  • Telephone: 01775 830830